The Ali and Macara Show

Zoom support issues

Ali shared frustrations with Zoom’s customer support regarding a scheduling problem.

• Details
  • Ali: Explained an issue with adding date overrides on a team page with a custom schedule, where deleting a slot created an error message about time frames overlapping
  • Ali: Shared that they created a video explaining the problem but Zoom support “had no clue what was going on”
  • Ali: Described a support call where they couldn’t hear the representative initially
  • Macara: Asked clarifying questions about whether Zoom support didn’t understand the problem or didn’t know how to fix it
  • Ali: Responded “both” to Macara’s question about Zoom’s understanding of the issue
• Conclusion
  • Both hosts agreed that good customer support is essential for any service
  • Ali mentioned they plan to switch away from Zoom as their primary platform
  • Ali contrasted Zoom’s poor support with Google Workspace’s excellent support, noting Google representatives “have gone above and beyond”

Audible book review: “The Most Wonderful Tales of the Year”

The hosts discussed their impressions of the audiobook collection featuring stories from Audible narrators.

• Details
  • Ali: Particularly enjoyed the story about old-time radio and records
  • Macara: Mentioned she thought of Ali while listening to that particular story
  • Macara: Highlighted stories about narrators’ personal experiences, including one about a family staying in a Philadelphia mansion where someone accidentally triggered a fire extinguisher
  • Ali: Noted the story about a narrator recording from her home studio
  • Macara: Appreciated the diversity of holiday traditions represented in the stories
• Conclusion
  • Both hosts highly recommended the audiobook, which is currently free with an Audible membership
  • They agreed it was well-performed overall and worth checking out even after the holiday season

Audible membership benefits

The hosts discussed the value of an Audible membership.

• Details
  • Ali: Emphasized that Audible offers more than just books
  • Macara: Mentioned they previously discussed how to spend credits wisely in their episode with Mike
  • Ali: Highlighted features like wishlist deals and monthly deals
  • Macara: Noted that podcasts, including their own shows, are available on Audible
  • Ali: Suggested they could feature content from the Audible Plus catalog in future shows
• Conclusion
  • Both hosts strongly endorsed Audible membership despite not being sponsored
  • They agreed to showcase more Audible Plus catalog content in future episodes

Planning for upcoming shows

The hosts discussed content plans for their upcoming episodes.

• Details
  • Macara: Noted that next Sunday (December 28th) would be their last regular show of 2025
  • Macara: Suggested they discuss their favorite books of the year and reading goals
  • Ali: Agreed to the year-end review format but mentioned not having a specific top 5 list
  • Ali: Selected “Iron Mike” by Mike Keenan as next week’s book
  • Ali: Mentioned creating a list of books from his Audible wishlist in their shared drive
  • Macara: Offered to create a list of potential books for next year
• Conclusion
  • They will discuss Iron Mike by Mike Keenan next week
  • They will also share their favorite books from 2025 and discuss reading goals
  • Macara will prepare a 2026 book schedule similar to what she did for the Books Panel

Upcoming shows and schedule

The hosts shared information about upcoming shows on their network.

• Details
  • Ali: Announced Ben Shulman has been rescheduled for Tuesday, December 23rd at 3:30 PM Eastern
  • Ali: Mentioned Becky Koles returning on January 19th and Jim Tatti on February 2nd
  • Macara: Noted the Books Panel on December 26th at 7:30 PM Eastern will discuss “Canada” by Mike Myers
  • Macara: Announced their bonus show with Steve Barkley on Monday, December 29th at 3:30 PM Eastern
  • Ali: Mentioned they will have some holiday shows and have open slots on their booking page
• Conclusion
  • The hosts encouraged listeners to subscribe to their newsletters to stay updated
  • They specifically mentioned the hub site themoosaslobodiannetwork.ca as the central place for all show information
  • They extended holiday wishes to their listeners

Check out Our Show with Mike Feir for More on Audible, at the Following Link

https://thealiandmacarashow.ca/2025/12/05/audible-and-tech-chat-with-mike-feir-friday-dec-5-2025/

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